WATER QUALITY & TREATMENT

The quality of your water matters. That’s why our water quality experts have implemented such a thorough water treatment process. Our team is dedicated to making sure your drinking water exceeds U.S. Environmental Protection Agency drinking water standards.

Water Quality

The health of our customers and community is of vital importance to us. Monroe Water works hard to ensure that our customers receive the highest quality water at all times. Drinking water in the United States is regulated by the U.S. Environmental Protection Agency (EPA). To ensure your tap water is safe to drink, the EPA prescribes regulations limiting the amount of certain contaminants in your water. The Partnership for Safe Drinking Water (Partnership) is a voluntary effort between the EPA and 200 drinking water utilities across the United States. As a member of the Partnership, Monroe Water holds itself to higher water quality standards than those required by the EPA.

We perform self-assessments of our water treatment operations, identify performance limiting factors, and take corrective actions to improve water quality.  We have completed the required self-assessment and optimization programs at each of our four water treatment plants. This large effort ensures that our customers receive great-tasting water with a higher degree of protection.

 

Water Quality Report

Informing our customers about water quality is an essential part of our commitment to providing superior customer service. The Water Quality Report details the testing results and quality of our drinking water. The report is found here.

 

Our Source Water

Our primary source for drinking water is Bayou Desiard, which is one of the two of our sources. Over 40% of the water entering Bayou Desiard comes from upstream bayou and lakes - Bayou Bart, Lake Bart, Black Bayou - as well as the Ouachita River that flow into Bayou Desiard. The remaining water comes from rain drainage basin. As water travels over the land or through the ground, it can pick up substances that are harmful to humans.

We use surface water drawn from intake in Bayou Desiard. Our intake system is located in a desirable location to protect our water from possible contamination. Your water goes through a thorough treatment process that includes removing small debris, filtering, and disinfecting the water to meet drinking water quality standards. For more information, click here. Monroe Water regularly collects and tests about 200 water samples a day to ensure that the water our customers receive exceeds federal and state drinking standards.

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